OUR POLICies
New Clients: You must arrive 15 minutes before your first class.
Booking: You must sign into class online from the STUDIO50 APP or our website, to secure your spot and ensure a speedy entry into class. Booking for class opens 1 week before the start of that class.
Arrival: When you enter STUDIO50, you must check in at the front desk and give your name.
Lateness: Please always arrive 10 minutes before your class begins. Plan accordingly and leave ample time for traffic and parking. It takes a moment to get checked in and settled, and set up your spot! You are expected to be at your spot fully set up with necessary props at the time of class start. It is disruptive to clients and instructors to enter after class has started. You will not be admitted to class more than 5 minutes late, as it is unsafe to miss the warm up. We thank you for your understanding and patience.
Cancellation: We know things happen. We ask that you please cancel your class as soon as you know you cannot make it, to allow your friends to secure their spot. Cancellations within 12 hours before class, will lose the class the credit. Members will incur an additional $10 fee. You must cancel online. Voice messages, texts, or emails do not count as cancelling within the time window. We understand that things come up in life unexpectedly, but we have limited spaces, so please be courteous.
Waitlist: If you get into class from the waitlist, you are expected to come or cancel. The 12hr cancellation window applies, even if you were notified within 12 hrs of class. You may remove yourself from the waitlist at anytime without penalty. The waitlist will cut off 45 minutes before the start of class. It will not add anyone to class after that point. At 45 minutes before class start time it becomes a first come, first serve basis.
Class starts on time. If you have reserved a spot in class and are not present at the exact start of class, your spot will be given to a present waitlisted client. If you know you may be running late, please call the front desk and we will hold your spot. No call, no spot! We know this can be frustrating, but it is necessary and we appreciate your understanding.
Cell Phones: There are no cell phones allowed in the hot room. Cell phones must be left in the cubbies of the Mega room. All cell phones left the cubbies must be set to silent. Texting during class is disruptive to teachers and fellow clients. Give yourself the gift of an hour without disruption.
Safety:
To keep you safe and healthy, you must disclose any injuries and medical conditions to your teacher prior to class. Some medical conditions such as pregnancy and heart conditions require doctors’ notes to participate in hot classes.
For your safety, please follow your teachers’ guided instruction and refrain from creating your own sequencing during class. If you need to modify for an injury or limitation, please listen to your body and do so. Please tell your teacher of any and all injuries and conditions that affect your practice. If you need to significantly modify, please choose a spot toward the back of class so as not to confuse other clients.
Safety is our first priority. You must Take MEGA Fundamentals, Level 1 MEGA50 Class, or a Private Lesson, as a pre-requisite, before attending your first MEGA50 class. NO exceptions. You must arrive 15 minutes before your first megaformer class or you will be denied entry into the class, and may lose a credit. Also, always inform your instructor of any medical conditions or injuries before class starts.
Illness: Please do not come to STUDIO50 is you are sick.
Children: No children under the age of 14 are allowed to take class. No children under the age of 16 are allowed to take a HOT class. We love your kids but, we do not offer child care at the studio. Children are not permitted to wait in lobby while you’re in class.
What you’ll need to bring:
MEGA: grippy socks: We do not rent socks but we have available for purchase
STUDIO CLASSES: mat, mat towel, sweat towel, water
we have mat and towel rentals available
Atmosphere: Give yourself the gift of presence. You must leave bags and cell phones in the cubbies. Please leave chatter and socializing for before and after class. We expect everyone to follow all our policies and treat each other with kindness and respect.
Have fun, work hard, breathe, smile!